Luxury Cookies Policy

We value your trust, and this Cookies Policy explains how we use cookies and similar technologies when you visit Luxury Casino at Luxury Casino.com. We are operated by Apollo Entertainment Limited, part of the Casino Rewards network, licensed by the Alcohol and Gaming Commission of Ontario (AGCO) as an Internet Gaming Operator under an agreement with iGaming Ontario. By continuing to browse or play on our site, you agree that we may place cookies on your device as described below.

What Cookies Are and Why We Use Them

Cookies are small text files that we store on your computer, tablet or mobile phone when you visit our site. We use them to recognise your device, remember your preferences, keep you securely logged in, and help us understand how you interact with our games and services. Whether you access us through a browser or through the Luxury Casino app, cookies allow us to deliver a smoother, safer and more personalised gaming experience.

How We Use Cookies at Luxury Casino

At Luxury Casino, we rely on cookies for several essential purposes. We use them to keep your Luxury casino login session active so you don't have to re-enter your credentials every time you switch pages. We also use cookies to remember your language preference (English or French), your currency (CAD), and your display settings, so that every visit feels tailored to you.

• We use strictly necessary cookies to run our platform, secure your account, and process your luxury deposit and luxury withdrawal requests correctly.
• We use functional cookies to remember your login details and speed up your luxury casino login on return visits.
• We use performance and analytics cookies to see which games, promotions and pages are most popular, helping us improve our luxury slots library and overall site performance.
• We use marketing cookies to show you relevant offers, such as a luxury casino bonus, luxury no deposit bonus, or luxury free spins promotion, based on your activity with us.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our site and the Luxury Casino app to function properly. We use them to authenticate your account, maintain your session while you play, apply responsible gambling limits, and process transactions securely. Without these cookies, core features such as making a deposit, requesting a withdrawal, or verifying your identity would not work correctly. You cannot opt out of essential cookies if you wish to continue using our services.

Functional Cookies

We use functional cookies to remember choices you've made, such as your preferred language, sound settings, and whether you've entered a luxury promo code or luxury bonus code during registration. These cookies also help us recall your Casino Rewards VIP status and Global Account settings so that your experience remains consistent whether you play via desktop or through casino luxury mobile access.

Performance and Analytics Cookies

These cookies allow us to collect information about how you use our site - which games you play, how long you stay, and which pages you visit most. We use this data in aggregate form to improve our game selection, fix technical issues, and enhance our luxury live casino offering, including titles like Crazy Time, live roulette, live blackjack and baccarat squeeze. This information helps us understand overall trends rather than identifying you personally.

Advertising and Targeting Cookies

We, and our approved third-party partners, use advertising cookies to present offers that may interest you, including our welcome package across your first five deposits or ongoing status-level rewards through our loyalty programme. These cookies track your browsing across our site and, in some cases, other websites, so that any promotional messaging you receive about our luxury casino bonus offers is relevant to you. You may adjust your browser settings to limit these cookies, though doing so may reduce the relevance of promotions you see.

Cookies Used on Our Mobile App and Mobile Site

If you access us through the Luxury Casino app or via casino luxury mobile browsing, we use comparable technologies - including mobile identifiers and local storage - to deliver the same functionality as cookies do on desktop. These technologies help us remember your luxury login credentials, sync your VIP points balance, and ensure your gaming session remains secure across devices linked to your Global Account.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties who provide services on our behalf, such as payment processors (Visa, Mastercard, Interac, e-wallets), game providers (including Pragmatic Play, Evolution Gaming, Games Global and others), and analytics providers. We do not control these third-party cookies directly, and we recommend reviewing the relevant third party's own cookie or privacy policy for further detail on how they process your data.

How Long Cookies Stay on Your Device

We use both session cookies and persistent cookies. Session cookies are temporary and are deleted once you close your browser or app. Persistent cookies remain on your device for a set period - ranging from a few days to several months - so that we can recognise you on your next visit, remember your registration details, and keep track of ongoing promotions such as monthly point-boost campaigns or Time Of Your Life Sweepstakes entries.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to view, delete or block cookies through their settings menu. You can also set your browser to notify you when a cookie is being placed. Please note that if you disable essential cookies, you may not be able to complete a luxury register process, log into your account, or process deposits and withdrawals through our platform.

• You can delete existing cookies through your browser's privacy settings at any time.
• You can block future cookies, though this may limit certain features of our site or app.
• You can use private or incognito browsing modes to prevent cookies from being stored after your session ends.
• You can opt out of targeted advertising cookies through industry opt-out tools where available.

Cookies and Responsible Gambling

We also use certain cookies to support responsible gambling tools linked to your Casino Rewards Global Account, including deposit limits, loss limits and self-exclusion settings. These cookies help ensure that your chosen limits are applied consistently across every session, whether you play slots, live dealer games, or table games such as blackjack and roulette.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own practices. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of Luxury Casino after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, please contact our support team via live chat, available 24/7, or by email at support@crhelpdesk.com. For payment-related cookie queries, you can reach us at banking@casinorewards.com, and for escalated complaints, at complaints@crhelpdesk.com.