About Luxury Casino
Welcome to Luxury Casino, where we have been delivering premium online gaming entertainment since 2011. As part of the well-established Casino Rewards network, we are proud to bring Ontario players a trusted, secure, and rewarding gaming environment. Our casino is owned and operated by Apollo Entertainment Limited (C45483), based in Malta, and we hold an Internet Gaming Operator licence issued by the Alcohol and Gaming Commission of Ontario (AGCO), operating under agreement with iGaming Ontario. This page explains who we are, what we offer, and how we serve our players with honesty and transparency.
Our Story
Since launching in 2011, we have grown into one of the most recognizable names in the Casino Rewards family. Our journey has always centered on providing a luxury casino experience defined by quality games, secure transactions, and attentive customer care. Over the years, we have continuously expanded our game library, refined our loyalty program, and improved our platform to meet the evolving expectations of our Ontario players. Today, Luxury Casino stands as a mature, licensed operator dedicated to responsible and enjoyable gaming.
Where We Operate
We currently focus exclusively on the Ontario, Canada market, and our services are available in English and French to accommodate our diverse player base. Play at our casino is strictly restricted to players who are physically located within the province of Ontario. Wagering from outside Ontario voids winnings and suspends the account, and we prohibit the use of VPNs or any IP-augmenting software intended to bypass this restriction. Any gains obtained through such methods are confiscated in accordance with our licensing obligations. Players must be at least 19 years of age to register and play with us.
Our Game Selection
At Luxury Casino, we offer more than 1,000 games, with new titles added every week to keep our luxury slots collection fresh and exciting. Our library includes classic and progressive jackpot slots, live casino games, roulette, blackjack, baccarat, Hold'em poker, video poker, and our Sports Arena section. Our luxury live casino experience features popular titles such as Crazy Time, live roulette, live blackjack, live baccarat, baccarat squeeze, baccarat switch, live slots, extreme multifire, multifire roulette, and auto roulette. We partner with respected providers including Slingshot Studios, Alchemy Gaming, Pragmatic Play, Games Global, Stormcraft Studios, Evolution Gaming, All41 Studios, Fortune Factory Studios, Gameburger Studios, Neon Valley Studios, PearFiction Studios, Pulse 8 Studios, Switch Studios, and Triple Edge Studios, among others, to ensure our players enjoy top-tier gaming content.
Accessing Our Platform
We designed our casino to be accessible however you prefer to play. Our desktop version is available as downloadable software, and our Luxury Casino app experience is fully optimized for mobile devices, allowing you to enjoy casino luxury casino gameplay on the go. Whether you access our platform through casino luxury mobile browsers or our dedicated software, we ensure a smooth and secure experience. To get started, simply complete our Luxury Casino registration process, verify your details, and you will be ready to make your first deposit.
Deposits, Withdrawals, and Payment Security
We support a wide range of payment methods to make your luxury deposit and luxury withdrawal experience convenient. Accepted deposit methods include credit and debit cards, bank transfer services, prepaid vouchers, e-wallets, and Interac, while withdrawals are processed via Visa, Mastercard, OCT to Visa, e-wallets, Direct Bank Transfer, and CAD EFT / eCheck. Our minimum deposit is $10, and our minimum withdrawal is $50, or $300 for Direct Bank Transfer and wire transfers. All transactions are conducted in CAD.
We apply a weekly withdrawal limit of $4,000 in cases where winnings substantially exceed total purchases across Casino Rewards partner casinos, and we may adjust this limit at our discretion. Card-scheme caps also apply, including Mastercard and Visa daily, weekly, and monthly processing limits. Large balances may be paid out in daily portions over successive weekdays. Every withdrawal request undergoes a 48-hour pending period, during which it remains reversible in full or in part. Once processed, payout times vary by method: Visa and Mastercard typically take 3 working days, e-wallets 1-3 working days, Direct Bank Transfer 6-10 working days, and CAD EFT / eCheck 2-3 working days. First-time payouts using a new method may require an additional 5-7 working days. We process withdrawals on business days only, excluding weekends and public holidays.
Our Bonuses and Promotions
We reward new players with a generous luxury casino bonus structure across their first five deposits. Our luxury no deposit bonus policy does not apply, but our welcome package includes a 100% match up to $150 on your first deposit, followed by 50% up to $200, 25% up to $300, 50% up to $200, and 100% up to $150 on subsequent deposits. Bonus funds are credited automatically, and each deposit is treated individually rather than combined. To convert any Luxury Casino bonus into withdrawable cash, we require 30x wagering on the bonus amount, with slots contributing 100% and most other game types contributing only 2%. We consider certain behaviors, such as large single bets relative to the bonus or use of autoplay to clear wagering, as irregular play that may void winnings. Unused promotional bonuses expire 60 days after registration, and all promotions apply only to deposits and wagers made through our downloaded software.
Our VIP Loyalty Program
Every player automatically joins our Casino Rewards VIP loyalty programme after their first real-money wager. Our program features six status levels, each unlocking bigger bonuses, exclusive promotions, priority support, birthday gifts, special games, and a personal VIP host. We also offer entries into our Time Of Your Life Sweepstakes and VIP Lucky Jackpot draws. Every 100 points earned equals $1 in chips, redeemable once you accumulate 1,000 points, with credits applied within just five minutes. Our single Global Account system links all your sub-accounts across Apollo-managed Ontario brands, sharing your responsible-gaming settings and deposit limits for added convenience and safety.
Customer Support We Provide
We offer live chat and email support in both English and French. Our live chat team is available 24/7, and we respond to emails within 48 hours. For general inquiries, you can reach us at support@crhelpdesk.com, while escalated complaints can be directed to complaints@crhelpdesk.com, and payment-related issues to banking@casinorewards.com.
Our Commitment to Responsible Gaming
We take player protection seriously and encourage all our members to gamble responsibly. Our platform supports deposit limits, loss limits, and self-exclusion tools shared across your Global Account. We are committed to maintaining a safe, transparent, and fair luxury casino environment for every player in Ontario.
Thank you for choosing Luxury Casino. We look forward to providing you with an outstanding gaming experience built on trust, security, and genuine entertainment value.
Content updated: September 22, 2026